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Food, Quality and Lessons from Vegas

Delta Partners joined over 25,000 attendees and 4,000 exhibitors at the IFT12 Annual Meeting and Food Expo held in Las Vegas, Nevada, June 26th to 28th. We shared a booth with Ithos with whom we’ve partnered to provide food manufacturers…

Strategic Planning and The Quality Imperative

In the first blog of this series, we introduced the notion that viewing strategic planning as an organizational learning model is key to improving implementation. In this post we explore the quality management imperative through the same…

Strategic Planning as an Organizational Learning Model

Strategy, and more to the point, the execution of strategy, is often a tremendously complex undertaking. The standard list of “problems” identified with strategic planning include: about 40% of strategic plans fail or are not…

Sustainability and Collaboration

I was fortunate to attend my second – and the 23rd bi-annual – Corporate Affiliates Workshop Series presented by the AHC Group, June 20 - 21, 2012, in Saratoga Springs,New York. This workshop was very similar in format to the session…

UPDATED: Managing Change eBook

In December of 2011, we announced our new eBook on Managing Change, and we began that post with this quote from Stephen R. Covey: "Profound and lasting cultural change in an organization cannot happen unless individuals...themselves…

From Compliance to Performance: The 16th Annual PPX Symposium

The theme of the Sixteenth PPX Annual Symposium – From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management (RBM) but … is RBM still relevant in Government? That was the…

Why Measure Performance and How to Get Started

Like most organizations, you probably dedicate significant time and resources to planning – strategic planning, operational planning, business planning, program planning, project planning, even planning for meetings. How do you know if…

Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Why All Public Service Managers Need to Care About Evaluation

Results-based management in its current iteration has been around for over ten years and has taken firm root in the Public Service modus operandi as evidenced by the new Policy on Evaluation that requires all direct spending to be…

Are You a Lousy Manager?

The HBR Daily Stat recently pointed to a post by Jim Clifton, Chairman and CEO at Gallup – What Makes Workplaces Miserable. The basis of the discussion was about the congressional hearings in the U.S. that were investigating the…

Why I Call Myself a Graphic Facilitator

What’s that?, you may wonder. Essentially, I’m an organization development artist. I draw for organizations! I draw what they say and what they don’t say, to help them solve their problems. Some of my colleagues call themselves Visual…

The Art of Possibility

I am pleased to welcome Noël Latour, Senior Associate, to the Delta Partners Inc. family of management consultants. Noel has had a distinguished career in leadership development, training, operations management, and policy and executive…

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Creating a Cultural Shift to Frugality

Treasury Board president Tony Clement says the upcoming federal budget must be the start of a sweeping culture shift in official Ottawa of bureaucrats containing costs instead of fostering spending.       Ottawa Citizen, 11 March…

Moving from CSR to CCSR Strategy

We have some remarkable people here in Ottawa—and I have had the good fortune to have gotten to know one of them.  Mr. Eli Fathi has been instrumental in developing one of the premier conferences worldwide dedicated to learning and…

The IT Challenge: Innovation & Collaboration

    We have a set of management practices in corporate America that are tied back to the industrial era. We still use the term human resources, as if our people are interchangeable resources like steel or energy. People are…

Leadership and How to Avoid the “That’s How We Do Things Here” Mindset

One of the best business e-magazines is Strategy & Business (from Booz & Company). I’ve been a subscriber for several years and remain impressed with its eclectic range of topics. I frequently used S&B when I was doing innovation policy…

Reverse Mentoring Works

  I am older therefore I am wiser. This is true to a certain extent, because experience does give you credibility.  And by this definition young employees can be wise as well. Young, tech-savvy people have a lot of experience with…