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Geoff Schaadt • performance measurement


Corporate Culture, The Balanced Scorecard, and The Grand Jury

Culture eats strategy for breakfast. It's a well-established cliché, and not without merit.  But as long as you follow the rules, culture can't get you in any real trouble.  Right? Let's consider a new line... Culture eats…  continue reading

Easter Eggs Are Not for Employees

As we wrap up another Easter weekend, I’ve been thinking – again – about the idea of Easter eggs and how they relate to our work environments. But this time it’s not from the perspective of the boiled eggs and treats, but from the…  continue reading

Food Safety and the Globalization Challenge

Globalization has been radically transforming markets and entire industries for long enough now that it’s no longer an interesting conversation. However, the food and beverage industry moved more slowly than other manufacturers to…  continue reading

A new way to bully the bullies – Mental Health in the Workplace

Mental health has been at the forefront of many conversations this week as Bell Canada has reported on the results of the ‘Bell Let’s Talk’ campaign. The campaign has a goal – like many of these corporate initiatives – to raise money…  continue reading

Stoos Connect 2013 – Recap

Those of you who follow our blog are aware that Delta Partners’ board room served as a one of roughly 100 remote satellite sites for Stoos Connect last Friday (25 January 2013 - also ‘World Stoos Day’). For those who are unfamiliar…  continue reading

How to make your employees care about quality

You can’t. There are certainly still those managers who think they can tell their people what to do, what to think and what to care about – then ‘Prest-o, Change-o!’ – some magic happens, and everyone on the production floor is…  continue reading

The Stoos Network: Creating a tipping point in organizational management

I have long been a fan of Steve Denning. For those who are not familiar with his work, he is a bit of a maverick in the world of business management. A former director of Knowledge Management at the World Bank, and now prolific writer,…  continue reading

PS Engage 2012: Re-inventing Work in the Public Sector

On Tuesday, November 27, Delta Partners again sponsored the PS Engage Conference at the Canadian Aviation and Space Museum here in Ottawa. The first PS Engage event was held in November 2011, and did a beautiful job of laying the…  continue reading

To lead change, we must learn to teach (Part 5)

  Rule your mind, or it will rule you.       – Horace   Six weeks ago we started talking about leading change and learning to teach. Yet here we are today – and there has been no discussion at all of change management, how to…  continue reading

To lead change, we must learn to teach (Part 4)

  Memory is deceptive because it is colored by today's events.      – Albert Einstein In Part 1, Part 2, and Part 3, we discussed memory and the ways in which we create networks of information. Now, let's look at the missing…  continue reading

To lead change, we must learn to teach (Part 3)

I think poetry has lost an awful lot of its muscle because nobody knows any. Nobody has to memorize poetry.      – Peter Davison Let’s recap what we have discussed so far in this series.  In Part 1 we explored the concept that…  continue reading

To lead change, we must learn to teach (Part 2)

I was asked to memorise what I did not understand; and, my memory being so good, it refused to be insulted in that manner.      –  Aleister Crowley   In Part 1 of this series we explored the idea that humans do not think in…  continue reading

To lead change, we must learn to teach (Part 1)

If I can’t picture it, I can’t understand it.      - Albert Einstein   We think without words, without language. This strikes a great many of us as nonsense.  I find it especially true for those of us who spent years…  continue reading

Sustainability and Collaboration

I was fortunate to attend my second – and the 23rd bi-annual – Corporate Affiliates Workshop Series presented by the AHC Group, June 20 - 21, 2012, in Saratoga Springs,New York. This workshop was very similar in format to the session…  continue reading

UPDATED: Managing Change eBook

In December of 2011, we announced our new eBook on Managing Change, and we began that post with this quote from Stephen R. Covey: "Profound and lasting cultural change in an organization cannot happen unless individuals...themselves…  continue reading

Why Measure Performance and How to Get Started

Like most organizations, you probably dedicate significant time and resources to planning – strategic planning, operational planning, business planning, program planning, project planning, even planning for meetings. How do you know if…  continue reading

The First Step to Anything: Care.

We’ve been having a number of conversations around the office about excellence. What does it really mean? Who gets to define it? Why is it so hard to achieve? Everyone says they are in search of it, but few can clearly articulate what…  continue reading

Business Sustainability and Risk

Last week I was lucky enough to attend an Executive Workshop in Phoenix, Arizona, that was presented by the AHC Group, and led by the group’s founder, Dr. Bruce Piasecki. For those who are familiar with the long-term focus of Bruce’s…  continue reading

Come to PS Engage 2011 and Think

We have burned a lot of cycles on this blog writing and writing and writing about… Some of the many hurdles facing the Canadian Public Service The Great Recession has left global markets in turmoil, and, even though we Canadians…  continue reading

Leading Change—Talking About Communication

We spend a lot of time talking about communication around here. Why? Because it may very well be the most important aspect of anything you hope to achieve in a group environment.  Right now, we’re focusing on change and the steps that…  continue reading