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Ian Jackson

Strategic & Operating Reviews Part 4: A Framework for Success

This post is the fourth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or…  continue reading

Project Management as a Management Tool

When most managers talk about project management it’s normally associated with a major event like a building construction project or a new business system design. These projects require a high level of project management expertise such…  continue reading

The Org Chart as a Management Tool

It’s a story that has played out more times than we care to remember.  Chances are good that you’ve seen it happen. An executive in your organization is flipping through a three-ring binder looking for some document, and there, on the…  continue reading