As a registered user, you will be able to access all of our free white papers and other resources.
Sign UpHave a project on the go? Log in to our client workspace.
So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants. In other words, what… continue reading
Do you talk in pictures? Most people would say not, usually we speak in words - but people listen in pictures. They use the words you say to create a picture in their mind. How they create those pictures is a story for another day… continue reading
This post is the third in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming. In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process, and… continue reading
This post is the second in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming. In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process,… continue reading
The work of Dr. W. Edwards Deming is well known as it applies to quality in manufacturing, though when asked, people will give different interpretations of his work - usually as it applies to them. My view is that Deming understood… continue reading