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Category:communication

Are You a Lousy Manager?

The HBR Daily Stat recently pointed to a post by Jim Clifton, Chairman and CEO at Gallup – What Makes Workplaces Miserable. The basis of the discussion was about the congressional hearings in the U.S. that were investigating the…

Posted April 28, 2012 by Debra Sunohara 4 Comments

Why I Call Myself a Graphic Facilitator

What’s that?, you may wonder. Essentially, I’m an organization development artist. I draw for organizations! I draw what they say and what they don’t say, to help them solve their problems. Some of my colleagues call themselves Visual…

Posted April 24, 2012 by Michelle Winkel 0 Comments

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Posted March 27, 2012 by Debra Sunohara 4 Comments

Leading Change—Talking About Communication

We spend a lot of time talking about communication around here. Why? Because it may very well be the most important aspect of anything you hope to achieve in a group environment.  Right now, we’re focusing on change and the steps that…

Posted November 12, 2011 by Geoff Schaadt 0 Comments

Everyone Hates Change: 12 Steps to Help Overcome the Fear and Doubt

Everyone knows—and in theory agrees—that change is necessary.  It must and will occur. Implementing change is hard. And making it stick is even harder whether you are following Kotter’s Eight Steps to Changeor David Ulrich’s Seven Key…

Posted November 2, 2011 by Debra Sunohara 3 Comments

Build a Culture for Continuous Change

So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants.  In other words, what…

Posted October 22, 2011 by Phil Hawkins 0 Comments

Change Begins with Listening: 5 Things to Work On

As Geoff Schaadt conveyed so well in his latest blog post Kotter’s 8 Steps to Change: More Relevant Than Ever, in Step Four, Communicate the Change Vision, it is likely that you will under-communicate 10 to 100 times too much. In other…

Posted October 20, 2011 by Debra Sunohara 2 Comments

Leading Change—Modelling Behaviours Is Crucial for Success

“Leadership to step through the door”       - Jody Loughrey   I received a really powerful comment to my recent blog on Strategic and Operating Reviews—Change and Failure. While agreeing with my comment for leaders to get their…

Posted October 15, 2011 by Alcide DeGagné 0 Comments

Sewage Pumps and Leadership

If you don’t read Jim Taggart’s Changing Winds leadership blog, you really should add it to your list – he does a great job!  Yesterday I read his latest entry Work Hard, Play Hard: Leadership Lessons to Redefine Your Thinking about…

Posted August 31, 2011 by Geoff Schaadt 4 Comments

Is Your Leadership Failing Your Team?

We have been having a lot of conversations with businesses, teams and their leaders, about engagement, disengagement and the link between team culture and a company’s or team’s ability to be innovative…or just productive.  Top of mind is…

Posted August 20, 2011 by Delaney Tosh 0 Comments

Are Your Paws Sticky? Leadership Lessons from a Lab

We thought nothing of it. Paint the deck since it was starting to peel. Except something weird happened along the way. Max, our five-year-old American Yellow Lab, loves to lie on the deck, watching as people (and dogs) pass by down…

Posted August 13, 2011 by Jim Taggart 0 Comments

Overcoming the Stigma of Mental Illness in the Workplace

Mental illness affects people of all walks of life. Twenty percent of Canadians will experience it personally in their lifetime, which means that chances are everyone will know someone who has - or has dealt with - a mental illness. Even…

Posted June 24, 2011 by Alcide DeGagné 0 Comments

Talkin’ Pictures

Do you talk in pictures? Most people would say not, usually we speak in words - but people listen in pictures.  They use the words you say to create a picture in their mind.  How they create those pictures is a story for another day…

Posted June 22, 2011 by Phil Hawkins 2 Comments

Do You Trust Me?

I think we may safely trust a good deal more than we do.         - Henry David Thoreau When an organization is secretive, tightly controlled, does not delegate authority, and sharply segregates management and management decisions…

Posted June 11, 2011 by Debra Sunohara 6 Comments

Canada’s Public Service: A Career for the Net Generation?

The front page headline on yesterday’s Ottawa Citizen featured a story about a recent survey that links the level of engagement that Canadian federal public servants are reporting, based on the amount of time they have been employed.…

Posted June 8, 2011 by Guest Contributor 33 Comments

2 Rules to Organize Yourself: Personal Kanban

Update 1 June 2011: I have been exposed to Kanban and other Lean tools for a few years, which led to my exposure to Personal Kanban via the Lean community.  However, I was of the belief that this was a generic term and practice. …

Posted June 1, 2011 by Geoff Schaadt 5 Comments

Show them Your Pearlie Whites - Improve Workplace Wellness with a Smile

Most people have heard that more facial muscles are used to frown than to smile — it’s something you might say to someone who seems unhappy to get them to “turn that frown upside down.” Without a doubt, smiling can have positive…

Posted May 28, 2011 by Guest Contributor 4 Comments

Project Management: Don’t Lose the Game at the Kick-Off Meeting

There are always some clients/sponsors who insist on skipping the project kick-off meeting. They are too busy, the project start has already been delayed enough, or it is seen as just a formality. In a previous post entitled…

Posted May 18, 2011 by Debra Sunohara 0 Comments

Managers, it’s Time for an Easter Egg Hunt

I have two kids. They love kid things – colouring, bikes, skating, dolls, birthday parties, video games, dancing, hockey, braids. All the usual stuff. And they really love holiday celebrations, with the Easter egg hunt coming in very…

Posted April 22, 2011 by Geoff Schaadt 4 Comments

Anomie: Lost in a World of Constant Change

Some time ago, in a paper describing the important distinction between organizational climate and culture, I used the term ‘anomie’ as one of the dysfunctional states of culture.  But, what is anomie and why should you care?  I would…

Posted April 16, 2011 by Greg Tricklebank 2 Comments

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