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Category:competitiveness


Business Processes: Doing Things Right or Doing the Right Thing

OK, so your organization has done a review of your processes – your processes are now well documented and you’ve identified the measures (data that can be tracked), built systems to track that data, and then implemented control…

Food Safety and the Leadership Vacuum – Dallas 2013

Last week I had the pleasure of participating in the 3rd annual Food Manufacturing and Safety Forum in Dallas, Texas. Delta Partners was there to discuss our consulting capacity in organizational development and change management, as…

Food Safety and the Globalization Challenge

Globalization has been radically transforming markets and entire industries for long enough now that it’s no longer an interesting conversation. However, the food and beverage industry moved more slowly than other manufacturers to…

The Business Case for Strategic Planning in Municipal and Regional Governments

If only we had done this two years ago, we would have been working closer together as an organization. This statement reflected the frustration that members of both the (elected) County Council and the (hired) County Staff and…

Service Improvement - What are the alternatives?

By and large, organizations focus on people, procedures, and tools to improve their business.  They carelessly ignore the fact that it is the processes used in an organization – and the way that these processes are aligned – that holds…

Strategic Planning and Risk Management

In the first blog of this series Strategic Planning as an Organizational Learning Model, I suggested that a strategic plan should represent the best of the collective learning of the organization. My second post dealt with Strategic…

Food, Quality and Lessons from Vegas

Delta Partners joined over 25,000 attendees and 4,000 exhibitors at the IFT12 Annual Meeting and Food Expo held in Las Vegas, Nevada, June 26th to 28th. We shared a booth with Ithos with whom we’ve partnered to provide food manufacturers…

Strategic Planning and The Quality Imperative

In the first blog of this series, we introduced the notion that viewing strategic planning as an organizational learning model is key to improving implementation. In this post we explore the quality management imperative through the same…

Strategic Planning as an Organizational Learning Model

Strategy, and more to the point, the execution of strategy, is often a tremendously complex undertaking. The standard list of “problems” identified with strategic planning include: about 40% of strategic plans fail or are not…

Sustainability and Collaboration

I was fortunate to attend my second – and the 23rd bi-annual – Corporate Affiliates Workshop Series presented by the AHC Group, June 20 - 21, 2012, in Saratoga Springs,New York. This workshop was very similar in format to the session…

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 2)

What Needs to be Done? “Treat regular workers as if they were volunteers.”       Drucker on Leadership Overview While research shows that engaging employees can directly improve performance, experience has shown that it is…

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 1)

In an interview report in a recent issue of the Canadian Government Executive magazine, Wayne Wouters, the top public servant in the Canadian federal government, answered a number of questions explaining his take on leadership in the…

Lessons in Innovation from PS Engage 2011

Along with over a hundred other delegates, presenters and sponsors, I had the pleasure of participating in the PS Engage 2011 Learning & Networking Event last Tuesday.  The Canadian Aviation and Space Museum was a wonderful and inspiring…

Strategic & Operating Reviews: A Checklist to Understand Your Capacity for Change

As the rate of change that our people and our organizations face continues to accelerate, many are undoubtedly in the process of preparing for some form of transformational change. For public servants, most of you are preparing to face…

Build a Culture for Continuous Change

So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants.  In other words, what…

The Alternative to ‘Death by a thousand cuts’

Earlier this week, the Ottawa Citizen published a Susan Riley piece entitled “Death by a thousand cuts”.  In it she expressed her concern that “no good will come” from the current round of federal budget cuts.  While I don’t subscribed…

Budget Cuts: Cut Your Headcount or Improve Your Processes

“It is not necessary to change. Survival is not mandatory.”      – Edwards Deming Budget cuts. Lay-offs. Resource restrictions. Fiscal restraint. We hear it again and again. As a manager, how are you going to meet these…

When Dogma Gets in the Way of Innovation

How to make innovation every employee’s responsibility was the topic of discussion at a recent Surge Group Breakfast Dialogue. Often organizations can’t get on the road to innovation because their people are blocked by the thinking of…

Innovating Innovation: Our Current Model is Broken

I believe that ‘innovation’ is the source of constant discussion because nobody knows what to do about the massive problems facing the world today.  Whether on the national stage or at the level of the organization, the message is the…