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Category:culture


Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Kotter’s 8 Steps to Change: More Relevant Than Ever

Failure is not fatal, but failure to change might be.        - John Wooden In 1996, John Kotter published Leading Change, which quickly became the seminal work in the change management space. 15 years later—an eon in the…

Understanding Corporate Myths and Symbols: 7 Questions to Ask Yourself

I’ve talked about corporate climate and culture in past posts, Do You Know the Difference Between Corporate Culture and Climate? and The Smell of the Place. Today I want to look at two major obstacles to changing corporate culture:…

Sewage Pumps and Leadership

If you don’t read Jim Taggart’s Changing Winds leadership blog, you really should add it to your list – he does a great job!  Yesterday I read his latest entry Work Hard, Play Hard: Leadership Lessons to Redefine Your Thinking about…

The Benefits of Having a Mentor

Coaching and mentorship are two popular concepts that are used interchangeably quite often.  And while there are similarities, they are not the same thing.  Management and executive coaching seems to be quite in demand these days and…

Wellness Works!

 You may be sceptical.  Does it work?  Can a workplace wellness program actually result in a return on investment?  Can you really change your employees’ behaviour and overall health and wellness? There are reasons to be sceptical. …

Is Work-Life Balance Beyond Our Reach?

How balanced are you when it comes to juggling work duties, family responsibilities (not just kids but also ageing parents), social life, physical fitness, walking the dog, hobbies, and the list goes on. When I worked in government…

Do You Trust Me?

I think we may safely trust a good deal more than we do.         - Henry David Thoreau When an organization is secretive, tightly controlled, does not delegate authority, and sharply segregates management and management decisions…

Canada’s Public Service: A Career for the Net Generation?

The front page headline on yesterday’s Ottawa Citizen featured a story about a recent survey that links the level of engagement that Canadian federal public servants are reporting, based on the amount of time they have been employed.…

Anomie: Lost in a World of Constant Change

Some time ago, in a paper describing the important distinction between organizational climate and culture, I used the term ‘anomie’ as one of the dysfunctional states of culture.  But, what is anomie and why should you care?  I would…

Creating High-Performance Organizations: the view from PPX

At GTEC (Canada’s Government Technology Event) this year the theme was High Performing Government. GTEC brings together leading public and private sector experts to collaborate on serving citizens better through innovation and…

Straddling the Intergenerational Divide

Delta Partners is pleased to release its first e-book: Leadership and the Intergenerational Divide: Issues, Trends & Solutions. Today’s post was written by Consulting Associate Jim Taggart, and also the author of the e-book.…

Pro-crastination

Is procrastination something to be avoided or even "cured"? Nowadays, everyone expects everything to be right away - or better - last week. We juggle endless to-do lists, meetings, commitments, e-mails, and nurturing our social media …

Jargon Monoxide

Effective communication skills.  The Harvard Business Review says, “Effective communication is a key driver for achieving desired results on a personal or business level.” So why is this so common: Together, we will leverage our…

Leading for Success: How to Create a Culture of Innovation by Following 10 Leadership Behaviors

The marketplace is exceedingly brutal. What was technologically exciting a few years ago is now mundane. Some 20 years ago the Sony Walkman was seen as the epitome of cool. For guys like me, we went with clones since Walkmans were too…

In Praise of Followers

So much has been written about leaders and leadership that the plethora of books devoted to leaders, leadership growth and development would overflow the shelves of most corporate libraries. Yes, leadership is important.  And while…

Emotional Intelligence in the Workplace

Have you ever left a meeting and replayed an unsatisfactory conversation in your head? Left a difficult exchange with someone and wished that you had not reacted? Or perhaps wanted to say something and held back? Have you ever…

Should a Public Service ‘Community of Practice’ be open to everyone in government?

Ellen Godfrey is a Senior Consultant with Delta Partners whose recent work has brought her to engage in some serious review of the concept of “Communities of Practice”.   For those unfamiliar with Communities of Practice (CoP), the…