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As we wrap up another Easter weekend, I’ve been thinking – again – about the idea of Easter eggs and how they relate to our work environments. But this time it’s not from the perspective of the boiled eggs and treats, but from the…
Those of you who follow our blog are aware that Delta Partners’ board room served as a one of roughly 100 remote satellite sites for Stoos Connect last Friday (25 January 2013 - also ‘World Stoos Day’). For those who are unfamiliar…
I have long been a fan of Steve Denning. For those who are not familiar with his work, he is a bit of a maverick in the world of business management. A former director of Knowledge Management at the World Bank, and now prolific writer,…
On Tuesday, November 27, Delta Partners again sponsored the PS Engage Conference at the Canadian Aviation and Space Museum here in Ottawa. The first PS Engage event was held in November 2011, and did a beautiful job of laying the…
Delta Partners was a key sponsor last week at Public Sector Transformation 2012: Navigating the Perfect Storm, presented by the Conference Board of Canada. The National Film Board of Canada (NFB) gave a memorable presentation,…
In the first post on ERM, we discussed what Enterprise Risk Management means and some approaches that you can take to identify risks. However, the article ended with a big, “And I’m supposed to do what with this information?” So, let’s…
The Oxford Dictionary defines risk as “a situation involving exposure to danger” or “the possibility that something unpleasant will happen”. We prefer to use a neutral definition of the term “risk”: Risk is the combination of the…
By and large, organizations focus on people, procedures, and tools to improve their business. They carelessly ignore the fact that it is the processes used in an organization – and the way that these processes are aligned – that holds…
“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…
What’s that?, you may wonder. Essentially, I’m an organization development artist. I draw for organizations! I draw what they say and what they don’t say, to help them solve their problems. Some of my colleagues call themselves Visual…
"Profound and lasting cultural change in an organization cannot happen unless individuals...themselves undergo a personal change”. - Stephen R. Covey Over the years, we have helped a large number of clients deal with the…
What Needs to be Done? “Treat regular workers as if they were volunteers.” Drucker on Leadership Overview While research shows that engaging employees can directly improve performance, experience has shown that it is…
In an interview report in a recent issue of the Canadian Government Executive magazine, Wayne Wouters, the top public servant in the Canadian federal government, answered a number of questions explaining his take on leadership in the…
Along with over a hundred other delegates, presenters and sponsors, I had the pleasure of participating in the PS Engage 2011 Learning & Networking Event last Tuesday. The Canadian Aviation and Space Museum was a wonderful and inspiring…
We have burned a lot of cycles on this blog writing and writing and writing about… Some of the many hurdles facing the Canadian Public Service The Great Recession has left global markets in turmoil, and, even though we Canadians…
So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants. In other words, what…
How to make innovation every employee’s responsibility was the topic of discussion at a recent Surge Group Breakfast Dialogue. Often organizations can’t get on the road to innovation because their people are blocked by the thinking of…
I believe that ‘innovation’ is the source of constant discussion because nobody knows what to do about the massive problems facing the world today. Whether on the national stage or at the level of the organization, the message is the…
The word ‘leadership’ is used so loosely in everyday speech that it is in danger of becoming a superfluous term. Within organizations – public and private – not only is it used to excess, but this trend is undermining what leadership…
This post is the third in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming. In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process, and…