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Category:leadership

Are You a Lousy Manager?

The HBR Daily Stat recently pointed to a post by Jim Clifton, Chairman and CEO at Gallup – What Makes Workplaces Miserable. The basis of the discussion was about the congressional hearings in the U.S. that were investigating the…

Posted April 28, 2012 by Debra Sunohara 4 Comments

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Posted March 27, 2012 by Debra Sunohara 4 Comments

Delta’s Top 10 Posts for 2011

For the past year we’ve been publishing posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to program evaluation and innovation.…

Posted December 24, 2011 by Alcide DeGagné 0 Comments

Managing Change: A workbook for personal and organizational change

"Profound and lasting cultural change in an organization cannot happen unless individuals...themselves undergo a personal change”.      - Stephen R. Covey Over the years, we have helped a large number of clients deal with the…

Posted December 20, 2011 by Alcide DeGagné 3 Comments

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 2)

What Needs to be Done? “Treat regular workers as if they were volunteers.”       Drucker on Leadership Overview While research shows that engaging employees can directly improve performance, experience has shown that it is…

Posted December 10, 2011 by Alcide DeGagné 0 Comments

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 1)

In an interview report in a recent issue of the Canadian Government Executive magazine, Wayne Wouters, the top public servant in the Canadian federal government, answered a number of questions explaining his take on leadership in the…

Posted December 7, 2011 by Alcide DeGagné 0 Comments

Leading Change—Talking About Communication

We spend a lot of time talking about communication around here. Why? Because it may very well be the most important aspect of anything you hope to achieve in a group environment.  Right now, we’re focusing on change and the steps that…

Posted November 12, 2011 by Geoff Schaadt 0 Comments

Everyone Hates Change: 12 Steps to Help Overcome the Fear and Doubt

Everyone knows—and in theory agrees—that change is necessary.  It must and will occur. Implementing change is hard. And making it stick is even harder whether you are following Kotter’s Eight Steps to Changeor David Ulrich’s Seven Key…

Posted November 2, 2011 by Debra Sunohara 3 Comments

Strategic & Operating Reviews: A Checklist to Understand Your Capacity for Change

As the rate of change that our people and our organizations face continues to accelerate, many are undoubtedly in the process of preparing for some form of transformational change. For public servants, most of you are preparing to face…

Posted October 26, 2011 by Geoff Schaadt 0 Comments

Build a Culture for Continuous Change

So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants.  In other words, what…

Posted October 22, 2011 by Phil Hawkins 0 Comments

Change Begins with Listening: 5 Things to Work On

As Geoff Schaadt conveyed so well in his latest blog post Kotter’s 8 Steps to Change: More Relevant Than Ever, in Step Four, Communicate the Change Vision, it is likely that you will under-communicate 10 to 100 times too much. In other…

Posted October 20, 2011 by Debra Sunohara 2 Comments

Leading Change—Modelling Behaviours Is Crucial for Success

“Leadership to step through the door”       - Jody Loughrey   I received a really powerful comment to my recent blog on Strategic and Operating Reviews—Change and Failure. While agreeing with my comment for leaders to get their…

Posted October 15, 2011 by Alcide DeGagné 0 Comments

Kotter’s 8 Steps to Change: More Relevant Than Ever

Failure is not fatal, but failure to change might be.        - John Wooden In 1996, John Kotter published Leading Change, which quickly became the seminal work in the change management space. 15 years later—an eon in the…

Posted October 5, 2011 by Geoff Schaadt 2 Comments

Understanding Corporate Myths and Symbols: 7 Questions to Ask Yourself

I’ve talked about corporate climate and culture in past posts, Do You Know the Difference Between Corporate Culture and Climate? and The Smell of the Place. Today I want to look at two major obstacles to changing corporate culture:…

Posted October 1, 2011 by Jim Taggart 0 Comments

Sewage Pumps and Leadership

If you don’t read Jim Taggart’s Changing Winds leadership blog, you really should add it to your list – he does a great job!  Yesterday I read his latest entry Work Hard, Play Hard: Leadership Lessons to Redefine Your Thinking about…

Posted August 31, 2011 by Geoff Schaadt 4 Comments

Leadership According to Attila the Hun

Since its publication in 1985, Leadership Secrets of Attila the Hun by Wes Roberts, Ph.D., has had a cult following in management circles. Leadership Secrets first gained notoriety in the late 1980's when it was mentioned in a passage…

Posted August 24, 2011 by Guest Contributor 8 Comments

Is Your Leadership Failing Your Team?

We have been having a lot of conversations with businesses, teams and their leaders, about engagement, disengagement and the link between team culture and a company’s or team’s ability to be innovative…or just productive.  Top of mind is…

Posted August 20, 2011 by Delaney Tosh 0 Comments

Are Your Paws Sticky? Leadership Lessons from a Lab

We thought nothing of it. Paint the deck since it was starting to peel. Except something weird happened along the way. Max, our five-year-old American Yellow Lab, loves to lie on the deck, watching as people (and dogs) pass by down…

Posted August 13, 2011 by Jim Taggart 0 Comments

Disability, Mental Health, and the Canadian Public Service

Today the Ottawa Citizen featured a front-page article, “PS disability claims soaring”. Its timely release dovetails nicely with our discussion in Overcoming the Stigma of Mental Illness in the Workplace, and also the issues discussed…

Posted June 29, 2011 by Debra Sunohara 4 Comments

Overcoming the Stigma of Mental Illness in the Workplace

Mental illness affects people of all walks of life. Twenty percent of Canadians will experience it personally in their lifetime, which means that chances are everyone will know someone who has - or has dealt with - a mental illness. Even…

Posted June 24, 2011 by Alcide DeGagné 0 Comments

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