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Category:lessons learned

Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Posted May 14, 2012 by Greg Tricklebank 0 Comments

Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Posted May 10, 2012 by Greg Tricklebank 0 Comments

Delta’s Top 10 Posts for 2011

For the past year we’ve been publishing posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to program evaluation and innovation.…

Posted December 24, 2011 by Alcide DeGagné 0 Comments

Lessons in Innovation from PS Engage 2011

Along with over a hundred other delegates, presenters and sponsors, I had the pleasure of participating in the PS Engage 2011 Learning & Networking Event last Tuesday.  The Canadian Aviation and Space Museum was a wonderful and inspiring…

Posted November 30, 2011 by Debra Sunohara 0 Comments

The Alternative to ‘Death by a thousand cuts’

Earlier this week, the Ottawa Citizen published a Susan Riley piece entitled “Death by a thousand cuts”.  In it she expressed her concern that “no good will come” from the current round of federal budget cuts.  While I don’t subscribed…

Posted September 29, 2011 by Alcide DeGagné 4 Comments

Sewage Pumps and Leadership

If you don’t read Jim Taggart’s Changing Winds leadership blog, you really should add it to your list – he does a great job!  Yesterday I read his latest entry Work Hard, Play Hard: Leadership Lessons to Redefine Your Thinking about…

Posted August 31, 2011 by Geoff Schaadt 4 Comments

Which is your favourite book on STRATEGY?

      Here are my favourite books on strategy: The Art of War – Sun Tsu James Clavell This book offers an overarching vision of strategy and implementation that is still highly appropriate in the chaotic times we face. The…

Posted August 3, 2011 by Alcide DeGagné 2 Comments

Benchmarking Evaluation in the Canadian Federal Government

  Some time ago, in anticipation of the new Government of Canada (GOC) Policy on Evaluation, we conducted an evaluation benchmarking study of several federal government departments and agencies on behalf of one of our clients.  By…

Posted July 30, 2011 by Greg Tricklebank 0 Comments

What is Program Evaluation and Does it Really Matter?

A great deal is written about the self-identity of ‘evaluation’ as a discipline and/or a profession.  Viewpoints abound concerning the role and expectations of evaluators, ranging in scope from mere collector and presenter of factual…

Posted July 23, 2011 by Greg Tricklebank 2 Comments

2 Rules to Organize Yourself: Personal Kanban

Update 1 June 2011: I have been exposed to Kanban and other Lean tools for a few years, which led to my exposure to Personal Kanban via the Lean community.  However, I was of the belief that this was a generic term and practice. …

Posted June 1, 2011 by Geoff Schaadt 5 Comments

7 Key Factors for Making Change Happen

Change Management. As a topic of interest, leading groups of people through periods of significant change and uncertainty became a central point of concern within the business community and press in the mid-to-late 90's.  Since then…

Posted May 25, 2011 by Alcide DeGagné 6 Comments

Project Management: Don’t Lose the Game at the Kick-Off Meeting

There are always some clients/sponsors who insist on skipping the project kick-off meeting. They are too busy, the project start has already been delayed enough, or it is seen as just a formality. In a previous post entitled…

Posted May 18, 2011 by Debra Sunohara 0 Comments

Bringing Deming to the Office: Break Down Barriers

This post is the third in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming.  In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process, and…

Posted May 7, 2011 by Phil Hawkins 4 Comments

Managers, it’s Time for an Easter Egg Hunt

I have two kids. They love kid things – colouring, bikes, skating, dolls, birthday parties, video games, dancing, hockey, braids. All the usual stuff. And they really love holiday celebrations, with the Easter egg hunt coming in very…

Posted April 22, 2011 by Geoff Schaadt 4 Comments

Survivorteam! What it Takes to Get through the Tough Times

I just finished reading a book by “Survivorman” Les Stroud that my brother-in-law lent me. Will to Live: Dispatches from the Edge of Survival succinctly recounts seven incredible ­­­­­­true stories of people surviving and attempting to…

Posted April 13, 2011 by Lynn Thorsell 8 Comments

Bringing Deming to the Office: Drive Out Fear

This post is the second in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming.  In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process,…

Posted April 9, 2011 by Phil Hawkins 2 Comments

PRINCE2 vs PMBOK: Comparing Apples and Oranges

Most people have a passing understanding of the PMP credential.  This acronym is shorthand for “Project Management Professional”, and indicates that the individual has passed a certifying exam that indicates expertise in the principles…

Posted April 2, 2011 by Debra Sunohara 13 Comments

Top 10 Ways to Make Me Ignore your Emails

During the 1990’s Internet technologies arrived in the workplace seemingly overnight.  And, just as quickly, email replaced the telephone, the fax, and the business letter as our first choice for communication between professionals.  It…

Posted March 12, 2011 by Alcide DeGagné 6 Comments

4 Steps to Successful Multitasking

Nowadays we all suffer from the same condition; my time is too short and my to-do list is too long. Most of us resort to multitasking – usually as a necessity to meet work expectations. We have to multitask, don’t we? The real…

Posted March 5, 2011 by Debra Sunohara 4 Comments

Pro-crastination

Is procrastination something to be avoided or even "cured"? Nowadays, everyone expects everything to be right away - or better - last week. We juggle endless to-do lists, meetings, commitments, e-mails, and nurturing our social media …

Posted January 20, 2011 by Debra Sunohara 8 Comments

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