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Category:management

Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Posted May 14, 2012 by Greg Tricklebank 0 Comments

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Posted May 12, 2012 by Alcide DeGagné 0 Comments

Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Posted May 10, 2012 by Greg Tricklebank 0 Comments

Why All Public Service Managers Need to Care About Evaluation

Results-based management in its current iteration has been around for over ten years and has taken firm root in the Public Service modus operandi as evidenced by the new Policy on Evaluation that requires all direct spending to be…

Posted May 4, 2012 by Greg Tricklebank 0 Comments

Are You a Lousy Manager?

The HBR Daily Stat recently pointed to a post by Jim Clifton, Chairman and CEO at Gallup – What Makes Workplaces Miserable. The basis of the discussion was about the congressional hearings in the U.S. that were investigating the…

Posted April 28, 2012 by Debra Sunohara 4 Comments

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Posted March 27, 2012 by Debra Sunohara 4 Comments

Delta’s Top 10 Posts for 2011

For the past year we’ve been publishing posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to program evaluation and innovation.…

Posted December 24, 2011 by Alcide DeGagné 0 Comments

Managing Change: A workbook for personal and organizational change

"Profound and lasting cultural change in an organization cannot happen unless individuals...themselves undergo a personal change”.      - Stephen R. Covey Over the years, we have helped a large number of clients deal with the…

Posted December 20, 2011 by Alcide DeGagné 3 Comments

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 2)

What Needs to be Done? “Treat regular workers as if they were volunteers.”       Drucker on Leadership Overview While research shows that engaging employees can directly improve performance, experience has shown that it is…

Posted December 10, 2011 by Alcide DeGagné 0 Comments

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 1)

In an interview report in a recent issue of the Canadian Government Executive magazine, Wayne Wouters, the top public servant in the Canadian federal government, answered a number of questions explaining his take on leadership in the…

Posted December 7, 2011 by Alcide DeGagné 0 Comments

Change Ready or Change Fatigue

Your organization has—though painful at first—completed a large-scale change initiative. And now you are starting your next change project, right on the heels of the first one. Taken together, it just might be too much change for…

Posted November 7, 2011 by Debra Sunohara 4 Comments

Everyone Hates Change: 12 Steps to Help Overcome the Fear and Doubt

Everyone knows—and in theory agrees—that change is necessary.  It must and will occur. Implementing change is hard. And making it stick is even harder whether you are following Kotter’s Eight Steps to Changeor David Ulrich’s Seven Key…

Posted November 2, 2011 by Debra Sunohara 3 Comments

Strategic & Operating Reviews: A Checklist to Understand Your Capacity for Change

As the rate of change that our people and our organizations face continues to accelerate, many are undoubtedly in the process of preparing for some form of transformational change. For public servants, most of you are preparing to face…

Posted October 26, 2011 by Geoff Schaadt 0 Comments

Change Begins with Listening: 5 Things to Work On

As Geoff Schaadt conveyed so well in his latest blog post Kotter’s 8 Steps to Change: More Relevant Than Ever, in Step Four, Communicate the Change Vision, it is likely that you will under-communicate 10 to 100 times too much. In other…

Posted October 20, 2011 by Debra Sunohara 2 Comments

Strategic & Operating Reviews Part 5: Waiting for Your Numbers

This post is the fifth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operating Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not…

Posted October 8, 2011 by Alcide DeGagné 0 Comments

Kotter’s 8 Steps to Change: More Relevant Than Ever

Failure is not fatal, but failure to change might be.        - John Wooden In 1996, John Kotter published Leading Change, which quickly became the seminal work in the change management space. 15 years later—an eon in the…

Posted October 5, 2011 by Geoff Schaadt 2 Comments

Understanding Corporate Myths and Symbols: 7 Questions to Ask Yourself

I’ve talked about corporate climate and culture in past posts, Do You Know the Difference Between Corporate Culture and Climate? and The Smell of the Place. Today I want to look at two major obstacles to changing corporate culture:…

Posted October 1, 2011 by Jim Taggart 0 Comments

$90k-a-day for Consulting? Depends What You Are Buying.

Tories hire $90,000-a-day consultant to cut spending The above headline appeared in the Globe & Mail on September 20, 2011. Understandably, the reaction by members of parliament and the public has been swift and vocal. Clearly, many…

Posted September 24, 2011 by Alcide DeGagné 0 Comments

A Place for Everything and Everything in Its Place — Wouldn’t It Be Nice?

Does it seem to take forever to find that document on your server? Do you spend hours in your storage room looking for things? If so, than you are probably wondering if there is a way to reduce time wasted searching and increase your…

Posted September 21, 2011 by Debra Sunohara 1 Comments

Strategic & Operating Reviews Part 4: A Framework for Success

This post is the fourth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or…

Posted September 17, 2011 by Ian Jackson 2 Comments

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