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Category:management


Corporate Culture, The Balanced Scorecard, and The Grand Jury

Culture eats strategy for breakfast. It's a well-established cliché, and not without merit.  But as long as you follow the rules, culture can't get you in any real trouble.  Right? Let's consider a new line... Culture eats…

Business Processes: Doing Things Right or Doing the Right Thing

OK, so your organization has done a review of your processes – your processes are now well documented and you’ve identified the measures (data that can be tracked), built systems to track that data, and then implemented control…

A new way to bully the bullies – Mental Health in the Workplace

Mental health has been at the forefront of many conversations this week as Bell Canada has reported on the results of the ‘Bell Let’s Talk’ campaign. The campaign has a goal – like many of these corporate initiatives – to raise money…

How Teams Make Good Decisions

Teams and collaboration have never been more important in the workplace; more and more Gen Y’s and Gen Z’s are joining the workforce and expect group work and sharing ofideas/information to be the norm.  The world is mobile and…

Stoos Connect 2013 – Recap

Those of you who follow our blog are aware that Delta Partners’ board room served as a one of roughly 100 remote satellite sites for Stoos Connect last Friday (25 January 2013 - also ‘World Stoos Day’). For those who are unfamiliar…

How to make your employees care about quality

You can’t. There are certainly still those managers who think they can tell their people what to do, what to think and what to care about – then ‘Prest-o, Change-o!’ – some magic happens, and everyone on the production floor is…

Employee Engagement and the Government of Canada (Part 2)

In the case of the public sector, government debt and deficits create a compelling argument to cut costs.  In both cases, what employees want and expect from their employment relationship, and what employers can afford to deliver, are…

Employee Engagement and the Government of Canada (Part 1)

Thousands of public service employees are still waiting to find out their fate; will their jobs be affected by budget cuts, will they find another position elsewhere in government, should they start buffing up their LinkedIn profile, or…

The Stoos Network: Creating a tipping point in organizational management

I have long been a fan of Steve Denning. For those who are not familiar with his work, he is a bit of a maverick in the world of business management. A former director of Knowledge Management at the World Bank, and now prolific writer,…

The Business Case for Strategic Planning in Municipal and Regional Governments

If only we had done this two years ago, we would have been working closer together as an organization. This statement reflected the frustration that members of both the (elected) County Council and the (hired) County Staff and…

Delta’s Top 10 Posts in 2012

Another year has sped by, and we’ve continued to publish posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to food safety and…

Books You Should Read 2012: 5 New, 5 Not So New, 5 In the Works

 Some of our colleagues here at Delta Partners have recommended books that they have read and loved in 2012, that they have recently reread and still love, and that they can’t wait to read once they become available. And so, as many of…

10 Suggestions for ‘Boomer’ Executives

The clash of values between the different generations in today’s multi-generational workplace creates some significant leadership challenges – but they are not impossible. Managers and executives from the Baby Boom generation face some…

Personal skills for surviving organizational change

Transformation projects fail all the time – it’s common knowledge. The data can be difficult to nail down, but it is consistently reported somewhere between 1/3 and 2/3 of all business transformation projects do not achieve their goals.…

The 9 Ingredients of Effective Teams

For years the workplace focused on the individual. This has been evolving, and in today’s workplace you can no longer sit alone in your office plugging away on your desktop – you need to be mobile and connected. Leaders now…

Food Safety Culture at the Heart of Canada’s Largest Meat Recall

Over the past month XL Foods Inc, Brooks plant in southern Alberta has been the focus of Canada's largest meat recall in history.  Information about the current recall at XL is still preliminary, however, the information available…

To lead change, we must learn to teach (Part 5)

  Rule your mind, or it will rule you.       – Horace   Six weeks ago we started talking about leading change and learning to teach. Yet here we are today – and there has been no discussion at all of change management, how to…

Enterprise Risk Management, Planning, and Decision-Making (Pt 2)

In the first post on ERM, we discussed what Enterprise Risk Management means and some approaches that you can take to identify risks.  However, the article ended with a big, “And I’m supposed to do what with this information?” So, let’s…

Enterprise Risk Management, Planning, and Decision-Making

The Oxford Dictionary defines risk as “a situation involving exposure to danger” or “the possibility that something unpleasant will happen”.  We prefer to use a neutral definition of the term “risk”: Risk is the combination of the…

Getting to the root of the problem with the 5 Why’s

For want of a nail the shoe was lost.
 For want of a shoe the horse was lost.
 For want of a horse the rider was lost.
 For want of a rider the battle was lost.
 For want of a battle the kingdom was lost.
 And all for the want of a…