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Category:organizational development


Are You a Lousy Manager?

The HBR Daily Stat recently pointed to a post by Jim Clifton, Chairman and CEO at Gallup – What Makes Workplaces Miserable. The basis of the discussion was about the congressional hearings in the U.S. that were investigating the…

Why I Call Myself a Graphic Facilitator

What’s that?, you may wonder. Essentially, I’m an organization development artist. I draw for organizations! I draw what they say and what they don’t say, to help them solve their problems. Some of my colleagues call themselves Visual…

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Managing Change: A workbook for personal and organizational change

"Profound and lasting cultural change in an organization cannot happen unless individuals...themselves undergo a personal change”.      - Stephen R. Covey Over the years, we have helped a large number of clients deal with the…

Leading Change—Talking About Communication

We spend a lot of time talking about communication around here. Why? Because it may very well be the most important aspect of anything you hope to achieve in a group environment.  Right now, we’re focusing on change and the steps that…

Change Ready or Change Fatigue

Your organization has—though painful at first—completed a large-scale change initiative. And now you are starting your next change project, right on the heels of the first one. Taken together, it just might be too much change for…

Everyone Hates Change: 12 Steps to Help Overcome the Fear and Doubt

Everyone knows—and in theory agrees—that change is necessary.  It must and will occur. Implementing change is hard. And making it stick is even harder whether you are following Kotter’s Eight Steps to Changeor David Ulrich’s Seven Key…

Strategic & Operating Reviews: A Checklist to Understand Your Capacity for Change

As the rate of change that our people and our organizations face continues to accelerate, many are undoubtedly in the process of preparing for some form of transformational change. For public servants, most of you are preparing to face…

Build a Culture for Continuous Change

So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants.  In other words, what…

Change Begins with Listening: 5 Things to Work On

As Geoff Schaadt conveyed so well in his latest blog post Kotter’s 8 Steps to Change: More Relevant Than Ever, in Step Four, Communicate the Change Vision, it is likely that you will under-communicate 10 to 100 times too much. In other…

Leading Change—Modelling Behaviours Is Crucial for Success

“Leadership to step through the door”       - Jody Loughrey   I received a really powerful comment to my recent blog on Strategic and Operating Reviews—Change and Failure. While agreeing with my comment for leaders to get their…

Kotter’s 8 Steps to Change: More Relevant Than Ever

Failure is not fatal, but failure to change might be.        - John Wooden In 1996, John Kotter published Leading Change, which quickly became the seminal work in the change management space. 15 years later—an eon in the…

Budget Cuts: Cut Your Headcount or Improve Your Processes

“It is not necessary to change. Survival is not mandatory.”      – Edwards Deming Budget cuts. Lay-offs. Resource restrictions. Fiscal restraint. We hear it again and again. As a manager, how are you going to meet these…

Leadership According to Attila the Hun

Since its publication in 1985, Leadership Secrets of Attila the Hun by Wes Roberts, Ph.D., has had a cult following in management circles. Leadership Secrets first gained notoriety in the late 1980's when it was mentioned in a passage…

Is Your Leadership Failing Your Team?

We have been having a lot of conversations with businesses, teams and their leaders, about engagement, disengagement and the link between team culture and a company’s or team’s ability to be innovative…or just productive.  Top of mind is…

Are Your Paws Sticky? Leadership Lessons from a Lab

We thought nothing of it. Paint the deck since it was starting to peel. Except something weird happened along the way. Max, our five-year-old American Yellow Lab, loves to lie on the deck, watching as people (and dogs) pass by down…

Demand Stress and Depression in the Workplace

Delta Partners is pleased to present our newest white paper, Leadership and Engagement: Demand Stress and Depression. In this paper our president, Alcide DeGagné, discusses the impact of changing corporate culture and the effect…

Talkin’ Pictures

Do you talk in pictures? Most people would say not, usually we speak in words - but people listen in pictures.  They use the words you say to create a picture in their mind.  How they create those pictures is a story for another day…

Do You Trust Me?

I think we may safely trust a good deal more than we do.         - Henry David Thoreau When an organization is secretive, tightly controlled, does not delegate authority, and sharply segregates management and management decisions…

Canada’s Public Service: A Career for the Net Generation?

The front page headline on yesterday’s Ottawa Citizen featured a story about a recent survey that links the level of engagement that Canadian federal public servants are reporting, based on the amount of time they have been employed.…