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Category:public service renewal


Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Why All Public Service Managers Need to Care About Evaluation

Results-based management in its current iteration has been around for over ten years and has taken firm root in the Public Service modus operandi as evidenced by the new Policy on Evaluation that requires all direct spending to be…

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 2)

What Needs to be Done? “Treat regular workers as if they were volunteers.”       Drucker on Leadership Overview While research shows that engaging employees can directly improve performance, experience has shown that it is…

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 1)

In an interview report in a recent issue of the Canadian Government Executive magazine, Wayne Wouters, the top public servant in the Canadian federal government, answered a number of questions explaining his take on leadership in the…

Measurement and Evaluation: Integrating the Functions at PPX

from: Performance and Planning Exchange (PPX) - November 28, 2011 This morning I attended another excellent PPX sharing and learning event at which senior performance measurement and evaluation managers from TBS and several line…

Lessons in Innovation from PS Engage 2011

Along with over a hundred other delegates, presenters and sponsors, I had the pleasure of participating in the PS Engage 2011 Learning & Networking Event last Tuesday.  The Canadian Aviation and Space Museum was a wonderful and inspiring…

Come to PS Engage 2011 and Think

We have burned a lot of cycles on this blog writing and writing and writing about… Some of the many hurdles facing the Canadian Public Service The Great Recession has left global markets in turmoil, and, even though we Canadians…

Leading Change—Talking About Communication

We spend a lot of time talking about communication around here. Why? Because it may very well be the most important aspect of anything you hope to achieve in a group environment.  Right now, we’re focusing on change and the steps that…

Everyone Hates Change: 12 Steps to Help Overcome the Fear and Doubt

Everyone knows—and in theory agrees—that change is necessary.  It must and will occur. Implementing change is hard. And making it stick is even harder whether you are following Kotter’s Eight Steps to Changeor David Ulrich’s Seven Key…

Strategic & Operating Reviews: A Checklist to Understand Your Capacity for Change

As the rate of change that our people and our organizations face continues to accelerate, many are undoubtedly in the process of preparing for some form of transformational change. For public servants, most of you are preparing to face…

Leading Change—Modelling Behaviours Is Crucial for Success

“Leadership to step through the door”       - Jody Loughrey   I received a really powerful comment to my recent blog on Strategic and Operating Reviews—Change and Failure. While agreeing with my comment for leaders to get their…

Strategic & Operating Reviews Part 5: Waiting for Your Numbers

This post is the fifth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operating Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not…

Kotter’s 8 Steps to Change: More Relevant Than Ever

Failure is not fatal, but failure to change might be.        - John Wooden In 1996, John Kotter published Leading Change, which quickly became the seminal work in the change management space. 15 years later—an eon in the…

The Alternative to ‘Death by a thousand cuts’

Earlier this week, the Ottawa Citizen published a Susan Riley piece entitled “Death by a thousand cuts”.  In it she expressed her concern that “no good will come” from the current round of federal budget cuts.  While I don’t subscribed…

PSES 2011 - Make your voice heard! (updated)

Update: the 2011 PSES has been extended to October 7th! Public Service employees have only 3 8 days left to complete the 2011 Public Service Employee Survey (PSES). Twenty-eight of the seventy substantive questions address the…

$90k-a-day for Consulting? Depends What You Are Buying.

Tories hire $90,000-a-day consultant to cut spending The above headline appeared in the Globe & Mail on September 20, 2011. Understandably, the reaction by members of parliament and the public has been swift and vocal. Clearly, many…

Strategic & Operating Reviews Part 4: A Framework for Success

This post is the fourth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or…

Strategic & Operating Reviews Part 3: Change and Failure

This is the third post in our series on Strategic & Operational Reviews (SOR).  Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not the…