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Category:public service renewal


Corporate Culture, The Balanced Scorecard, and The Grand Jury

Culture eats strategy for breakfast. It's a well-established cliché, and not without merit.  But as long as you follow the rules, culture can't get you in any real trouble.  Right? Let's consider a new line... Culture eats…

A new way to bully the bullies – Mental Health in the Workplace

Mental health has been at the forefront of many conversations this week as Bell Canada has reported on the results of the ‘Bell Let’s Talk’ campaign. The campaign has a goal – like many of these corporate initiatives – to raise money…

Stoos Connect 2013 – Recap

Those of you who follow our blog are aware that Delta Partners’ board room served as a one of roughly 100 remote satellite sites for Stoos Connect last Friday (25 January 2013 - also ‘World Stoos Day’). For those who are unfamiliar…

Employee Engagement and the Government of Canada (Part 2)

In the case of the public sector, government debt and deficits create a compelling argument to cut costs.  In both cases, what employees want and expect from their employment relationship, and what employers can afford to deliver, are…

Employee Engagement and the Government of Canada (Part 1)

Thousands of public service employees are still waiting to find out their fate; will their jobs be affected by budget cuts, will they find another position elsewhere in government, should they start buffing up their LinkedIn profile, or…

The Stoos Network: Creating a tipping point in organizational management

I have long been a fan of Steve Denning. For those who are not familiar with his work, he is a bit of a maverick in the world of business management. A former director of Knowledge Management at the World Bank, and now prolific writer,…

The Business Case for Strategic Planning in Municipal and Regional Governments

If only we had done this two years ago, we would have been working closer together as an organization. This statement reflected the frustration that members of both the (elected) County Council and the (hired) County Staff and…

Transforming the Public Service: Personal Adaptation to Change

I recently attended the conference Transforming the Public Service 2012: Weathering the Perfect Storm, presented by the Conference Board of Canada.   My main take-away was that public service transformation is subsidiary to the global…

Delta’s Top 10 Posts in 2012

Another year has sped by, and we’ve continued to publish posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to food safety and…

Personal skills for surviving organizational change

Transformation projects fail all the time – it’s common knowledge. The data can be difficult to nail down, but it is consistently reported somewhere between 1/3 and 2/3 of all business transformation projects do not achieve their goals.…

PS Engage 2012: Re-inventing Work in the Public Sector

On Tuesday, November 27, Delta Partners again sponsored the PS Engage Conference at the Canadian Aviation and Space Museum here in Ottawa. The first PS Engage event was held in November 2011, and did a beautiful job of laying the…

Lessons in Change from the National Film Board

Delta Partners was a key sponsor last week at Public Sector Transformation 2012: Navigating the Perfect Storm, presented by the Conference Board of Canada. The National Film Board of Canada (NFB) gave a memorable presentation,…

To lead change, we must learn to teach (Part 5)

  Rule your mind, or it will rule you.       – Horace   Six weeks ago we started talking about leading change and learning to teach. Yet here we are today – and there has been no discussion at all of change management, how to…

Demoralized Workforce – What can a manager do?

Thousands of public service employees are still waiting to find out their fate; will their jobs be affected by budget cuts, will they find another or better position elsewhere in government, should they start buffing up their LinkedIn…

UPDATED: Managing Change eBook

In December of 2011, we announced our new eBook on Managing Change, and we began that post with this quote from Stephen R. Covey: "Profound and lasting cultural change in an organization cannot happen unless individuals...themselves…

From Compliance to Performance: The 16th Annual PPX Symposium

The theme of the Sixteenth PPX Annual Symposium – From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management (RBM) but … is RBM still relevant in Government? That was the…

Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Why All Public Service Managers Need to Care About Evaluation

Results-based management in its current iteration has been around for over ten years and has taken firm root in the Public Service modus operandi as evidenced by the new Policy on Evaluation that requires all direct spending to be…