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Category:public service renewal


10 Guiding Principles for an Effective Performance Measurement Framework

Like most organizations, you probably dedicate significant time and resources for planning – strategic planning, operational planning, business planning, program planning, project planning, even planning for meetings.  How do you know if…

Demand Stress and Depression in the Workplace

Delta Partners is pleased to present our newest white paper, Leadership and Engagement: Demand Stress and Depression. In this paper our president, Alcide DeGagné, discusses the impact of changing corporate culture and the effect…

Do You Trust Me?

I think we may safely trust a good deal more than we do.         - Henry David Thoreau When an organization is secretive, tightly controlled, does not delegate authority, and sharply segregates management and management decisions…

Canada’s Public Service: A Career for the Net Generation?

The front page headline on yesterday’s Ottawa Citizen featured a story about a recent survey that links the level of engagement that Canadian federal public servants are reporting, based on the amount of time they have been employed.…

A Roadside Guide to Innovation for Human Resources Practitioners

Let’s face it, the ability to offer many choices to meet as many individual needs as possible, whatever the situation, is a popular notion.  This applies to more than just the shampoo section of your corner drugstore.   There is…

Anomie: Lost in a World of Constant Change

Some time ago, in a paper describing the important distinction between organizational climate and culture, I used the term ‘anomie’ as one of the dysfunctional states of culture.  But, what is anomie and why should you care?  I would…

Project Management as a Management Tool

When most managers talk about project management it’s normally associated with a major event like a building construction project or a new business system design. These projects require a high level of project management expertise such…

Creating High-Performance Organizations: the view from PPX

At GTEC (Canada’s Government Technology Event) this year the theme was High Performing Government. GTEC brings together leading public and private sector experts to collaborate on serving citizens better through innovation and…

Are Your Employees Engaged? Are You Engaging Your Employees?

The discussion around employee engagement has been loud – and growing to deafening proportions - over the past several years. Employee engagement has become the metric of preference (pdf) for HR and OD professionals as high engagement…

Public Service Renewal - Are those A’s or F’s?

February 2nd, 2011 has come and gone. Deputy heads should have submitted reports on their overall progress against the four pillars of the 2010-2011 Public Service Renewal Action Planto the Clerk of the Privy Council:   Integrated…

“Survey finds old stereotype of lazy bureaucrat diminishing”

The above headline and article that recently appeared in the Ottawa Citizen is welcome news to those who have worked in the public service.  Finally, here’s a good news story that should bring solace to a lot of public servants who have…

Reflections on the 62nd IPAC National Conference

I had the pleasure of attending the 62nd Institute of Public Administration of Canada (IPAC) National Conference in Ottawa this week and thought that this would be a good opportunity to share what I thought were the highlights. The…

Boomers at the (exit) gates

We’ve all heard it - the baby boomers who have filled the corporate offices, populated the boardrooms, and presided over meetings for the last 30 years are getting ready to retire. They are checking their retirement packages, examining…

Should a Public Service ‘Community of Practice’ be open to everyone in government?

Ellen Godfrey is a Senior Consultant with Delta Partners whose recent work has brought her to engage in some serious review of the concept of “Communities of Practice”.   For those unfamiliar with Communities of Practice (CoP), the…

Measuring Employee Engagement in the Public Sector

When I started working as a consultant, nearly 20 years ago, employee engagement was a largely foreign concept in the federal Public Service.  That’s why it’s gratifying to see the new Head of the Public Service, in his first Annual…