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Category:quality


Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

A Place for Everything and Everything in Its Place — Wouldn’t It Be Nice?

Does it seem to take forever to find that document on your server? Do you spend hours in your storage room looking for things? If so, than you are probably wondering if there is a way to reduce time wasted searching and increase your…

Project Management: Are you RACI?

In some of our previous posts we’ve been looking at a number of tools and skills managers should include in their tool kit including SWOT analysis, PESTLE analysis, the “Org Chart”, PICO,  delegating, business case development,…

Bringing the Factory to the Office: Applying Deming - Part 1

The work of Dr. W. Edwards Deming is well known as it applies to quality in manufacturing, though when asked, people will give different interpretations of his work - usually as it applies to them. My view is that Deming understood…