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Category:quality

Business Processes: Doing Things Right or Doing the Right Thing

OK, so your organization has done a review of your processes – your processes are now well documented and you’ve identified the measures (data that can be tracked), built systems to track that data, and then implemented control…

Posted March 8, 2013 by Allen Black 2 Comments

Food Safety and the Leadership Vacuum – Dallas 2013

Last week I had the pleasure of participating in the 3rd annual Food Manufacturing and Safety Forum in Dallas, Texas. Delta Partners was there to discuss our consulting capacity in organizational development and change management, as…

Posted March 6, 2013 by Debra Sunohara 0 Comments

Food Safety and the Globalization Challenge

Globalization has been radically transforming markets and entire industries for long enough now that it’s no longer an interesting conversation. However, the food and beverage industry moved more slowly than other manufacturers to…

Posted February 22, 2013 by Geoff Schaadt 0 Comments

How to make your employees care about quality

You can’t. There are certainly still those managers who think they can tell their people what to do, what to think and what to care about – then ‘Prest-o, Change-o!’ – some magic happens, and everyone on the production floor is…

Posted January 19, 2013 by Geoff Schaadt 1 Comments

Regulatory, Quality, and Food Safety – Lessons from Toronto

If you could guarantee a strong food safety culture and compliance in two steps – would you do it? Last week (October 23rd and 24th) I attended the 3rd Annual Food Regulatory & Quality Assurance Summit in Toronto. The two-day event was…

Posted October 31, 2012 by Francis Loughheed 0 Comments

Food Safety Culture at the Heart of Canada’s Largest Meat Recall

Over the past month XL Foods Inc, Brooks plant in southern Alberta has been the focus of Canada's largest meat recall in history.  Information about the current recall at XL is still preliminary, however, the information available…

Posted October 17, 2012 by Francis Loughheed 0 Comments

Getting to the root of the problem with the 5 Why’s

For want of a nail the shoe was lost.
 For want of a shoe the horse was lost.
 For want of a horse the rider was lost.
 For want of a rider the battle was lost.
 For want of a battle the kingdom was lost.
 And all for the want of a…

Posted September 22, 2012 by Debra Sunohara 0 Comments

Service Improvement - What are the alternatives?

By and large, organizations focus on people, procedures, and tools to improve their business.  They carelessly ignore the fact that it is the processes used in an organization – and the way that these processes are aligned – that holds…

Posted August 9, 2012 by Allen Black 1 Comments

Food, Quality and Lessons from Vegas

Delta Partners joined over 25,000 attendees and 4,000 exhibitors at the IFT12 Annual Meeting and Food Expo held in Las Vegas, Nevada, June 26th to 28th. We shared a booth with Ithos with whom we’ve partnered to provide food manufacturers…

Posted July 11, 2012 by Debra Sunohara 0 Comments

Strategic Planning and The Quality Imperative

In the first blog of this series, we introduced the notion that viewing strategic planning as an organizational learning model is key to improving implementation. In this post we explore the quality management imperative through the same…

Posted July 6, 2012 by Alcide DeGagné 0 Comments

Strategic Planning as an Organizational Learning Model

Strategy, and more to the point, the execution of strategy, is often a tremendously complex undertaking. The standard list of “problems” identified with strategic planning include: about 40% of strategic plans fail or are not…

Posted June 29, 2012 by Alcide DeGagné 0 Comments

Why Measure Performance and How to Get Started

Like most organizations, you probably dedicate significant time and resources to planning – strategic planning, operational planning, business planning, program planning, project planning, even planning for meetings. How do you know if…

Posted May 28, 2012 by Geoff Schaadt 2 Comments

Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Posted May 14, 2012 by Greg Tricklebank 0 Comments

A Place for Everything and Everything in Its Place — Wouldn’t It Be Nice?

Does it seem to take forever to find that document on your server? Do you spend hours in your storage room looking for things? If so, than you are probably wondering if there is a way to reduce time wasted searching and increase your…

Posted September 21, 2011 by Debra Sunohara 1 Comments

Project Management: Are you RACI?

In some of our previous posts we’ve been looking at a number of tools and skills managers should include in their tool kit including SWOT analysis, PESTLE analysis, the “Org Chart”, PICO,  delegating, business case development,…

Posted March 19, 2011 by Debra Sunohara 3 Comments

Bringing the Factory to the Office: Applying Deming - Part 1

The work of Dr. W. Edwards Deming is well known as it applies to quality in manufacturing, though when asked, people will give different interpretations of his work - usually as it applies to them. My view is that Deming understood…

Posted March 9, 2011 by Phil Hawkins 4 Comments

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