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OK, so your organization has done a review of your processes – your processes are now well documented and you’ve identified the measures (data that can be tracked), built systems to track that data, and then implemented control…
Globalization has been radically transforming markets and entire industries for long enough now that it’s no longer an interesting conversation. However, the food and beverage industry moved more slowly than other manufacturers to…
If only we had done this two years ago, we would have been working closer together as an organization. This statement reflected the frustration that members of both the (elected) County Council and the (hired) County Staff and…
If you could guarantee a strong food safety culture and compliance in two steps – would you do it? Last week (October 23rd and 24th) I attended the 3rd Annual Food Regulatory & Quality Assurance Summit in Toronto. The two-day event was…
In the first post on ERM, we discussed what Enterprise Risk Management means and some approaches that you can take to identify risks. However, the article ended with a big, “And I’m supposed to do what with this information?” So, let’s…
The Oxford Dictionary defines risk as “a situation involving exposure to danger” or “the possibility that something unpleasant will happen”. We prefer to use a neutral definition of the term “risk”: Risk is the combination of the…
In the first blog of this series Strategic Planning as an Organizational Learning Model, I suggested that a strategic plan should represent the best of the collective learning of the organization. My second post dealt with Strategic…
In the first blog of this series, we introduced the notion that viewing strategic planning as an organizational learning model is key to improving implementation. In this post we explore the quality management imperative through the same…
Strategy, and more to the point, the execution of strategy, is often a tremendously complex undertaking. The standard list of “problems” identified with strategic planning include: about 40% of strategic plans fail or are not…
I was fortunate to attend my second – and the 23rd bi-annual – Corporate Affiliates Workshop Series presented by the AHC Group, June 20 - 21, 2012, in Saratoga Springs,New York. This workshop was very similar in format to the session…
“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…
This post is the fifth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operating Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not…
This post is the fourth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or…
This is the third post in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not the…
In my previous post — Strategic & Operational Reviews: We Can’t Agree to Disagree — I discussed the fact that SOR will bring changes to the Public Service, whether managers want it to happen or not. It’s coming. The success or failure…
Here are my favourite books on strategy: The Art of War – Sun Tsu James Clavell This book offers an overarching vision of strategy and implementation that is still highly appropriate in the chaotic times we face. The…
Like most organizations, you probably dedicate significant time and resources for planning – strategic planning, operational planning, business planning, program planning, project planning, even planning for meetings. How do you know if…
I believe that ‘innovation’ is the source of constant discussion because nobody knows what to do about the massive problems facing the world today. Whether on the national stage or at the level of the organization, the message is the…
Whether in government, the private sector or the non-profit sector, these key questions apply in any context: Are we doing the right work? Can we make better decisions? Are we getting superior results? Logic models can…
Let’s face it, the ability to offer many choices to meet as many individual needs as possible, whatever the situation, is a popular notion. This applies to more than just the shampoo section of your corner drugstore. There is…