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Program Evaluation: 9 Things to Avoid and What to Do if You Can’t

The best and most appropriate thing to do when asked to conduct an evaluation with insufficient time, budget and/or resources is to simply walk away.   However, this is not always possible – especially for in-house evaluation…

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Building a Performance Culture in the Public Service

The theme of the forthcoming PPX Annual Symposium - From a Compliance Mindset to a Performance Culture – gets to the heart of the challenge posed by results-based management.  One of the keynote questions is “… what level of cultural…

Why All Public Service Managers Need to Care About Evaluation

Results-based management in its current iteration has been around for over ten years and has taken firm root in the Public Service modus operandi as evidenced by the new Policy on Evaluation that requires all direct spending to be…

Are You a Lousy Manager?

The HBR Daily Stat recently pointed to a post by Jim Clifton, Chairman and CEO at Gallup – What Makes Workplaces Miserable. The basis of the discussion was about the congressional hearings in the U.S. that were investigating the…

Why I Call Myself a Graphic Facilitator

What’s that?, you may wonder. Essentially, I’m an organization development artist. I draw for organizations! I draw what they say and what they don’t say, to help them solve their problems. Some of my colleagues call themselves Visual…

The Art of Possibility

I am pleased to welcome Noël Latour, Senior Associate, to the Delta Partners Inc. family of management consultants. Noel has had a distinguished career in leadership development, training, operations management, and policy and executive…

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Creating a Cultural Shift to Frugality

Treasury Board president Tony Clement says the upcoming federal budget must be the start of a sweeping culture shift in official Ottawa of bureaucrats containing costs instead of fostering spending.       Ottawa Citizen, 11 March…

Moving from CSR to CCSR Strategy

We have some remarkable people here in Ottawa—and I have had the good fortune to have gotten to know one of them.  Mr. Eli Fathi has been instrumental in developing one of the premier conferences worldwide dedicated to learning and…

The IT Challenge: Innovation & Collaboration

    We have a set of management practices in corporate America that are tied back to the industrial era. We still use the term human resources, as if our people are interchangeable resources like steel or energy. People are…

Leadership and How to Avoid the “That’s How We Do Things Here” Mindset

One of the best business e-magazines is Strategy & Business (from Booz & Company). I’ve been a subscriber for several years and remain impressed with its eclectic range of topics. I frequently used S&B when I was doing innovation policy…

Reverse Mentoring Works

  I am older therefore I am wiser. This is true to a certain extent, because experience does give you credibility.  And by this definition young employees can be wise as well. Young, tech-savvy people have a lot of experience with…

Leveraging Culture to Transform Results

I was fortunate to attend the Food Manufacturing & Safety Forum in Dallas, Texas last month, and among the many great stories that I heard, the most inspiring was delivered by Mr. Amir Ghannad, Director of Workplace Excellence and the…

The New Keys to Leadership (from 1500 years ago)

The North American economy appears to, finally, be finding some traction and slowly moving back into a growth phase. And as the economy recovers, many businesses are finally loosening some of the cash that they have been sitting on,…

The First Step to Anything: Care.

We’ve been having a number of conversations around the office about excellence. What does it really mean? Who gets to define it? Why is it so hard to achieve? Everyone says they are in search of it, but few can clearly articulate what…

Business Sustainability: “Doing More With Less”

This week I have invited my friend, Dr. Bruce Piasecki, to share his thoughts about his new book, Doing More With Less.  Bruce is the author of eight books on business strategy, valuation, and corporate change, including the Nature…

Food Safety and Traceability

Delta Partners was an exhibitor at the Food Manufacturing Summit held in Dallas, Texas, January 25th and 26th.  The summit was billed as a learning and networking event for food and beverage firms of all kinds. Approximately 110…

Business Sustainability and Risk

Last week I was lucky enough to attend an Executive Workshop in Phoenix, Arizona, that was presented by the AHC Group, and led by the group’s founder, Dr. Bruce Piasecki. For those who are familiar with the long-term focus of Bruce’s…

Food Safety - A Complex Leadership Challenge (Part 2)

This post follows on Part 1 where we discussed employee engagement and the vestiges of 19th century management.   “Treat regular workers as if they were volunteers.” Drucker on Leadership Gaining Traction on Engagement…